Terms of Use

WarehouseHQ provides consulting and professional services relating to warehouse operations and associated areas.

Information about services and capabilities published on this website is general in nature. The scope, deliverables, responsibilities, fees and other conditions applying to a particular engagement will be agreed separately.

Website content is provided for general information purposes only. It does not take into account the particular circumstances, site conditions, systems, workforce, equipment, contractual arrangements, legal obligations, risks or operational requirements of any specific business.

Website content should not be relied upon as the sole basis for operational, commercial, financial, legal, safety, compliance, employment, technology or other decisions.

Appropriate professional or specialist advice should be obtained where required.

Accessing this website, reading its content, submitting an enquiry or communicating with WarehouseHQ does not by itself create a consultant-client, adviser-client, agency, partnership, employment, fiduciary or other professional relationship.

A professional engagement arises only when Warehouse Headquarters Pty Ltd and the relevant client agree to an engagement or other arrangement.

Separate proposals, scopes of work, engagement letters, agreements or other terms may apply to consulting services. Where separate written engagement terms apply, those terms govern the relevant services to the extent of any inconsistency with these Website Terms.

Descriptions of services on this website do not constitute an unconditional offer to provide those services.

Whether an engagement can be accepted may depend on matters such as:

• the nature and scope of the work;
• availability and scheduling;
• location;
• required expertise and resources;
• conflicts of interest;
• site requirements;
• commercial terms; and
• other circumstances relevant to the proposed engagement.

Enquiries or proposed engagements may be accepted or declined subject to applicable law and any existing contractual obligations.

Warehouse operations are affected by many variables outside the control of WarehouseHQ.

References to productivity, efficiency, labour utilisation, inventory, capacity, performance, process improvement, systems, leadership, service levels or operational outcomes are general in nature unless expressly stated otherwise.

Examples, methodologies, past experience or potential benefits do not guarantee that a particular client will achieve a specific operational, financial or performance outcome.

Information relating to workplace health and safety, occupational health and safety, compliance, risk management, traffic management, manual handling, forklift operations or similar matters is general information only.

Safety and compliance obligations vary according to jurisdiction, workplace, industry, equipment, activities and circumstances.

Website content is not a substitute for:

• site-specific risk assessment;
• consultation with workers and other duty holders where required;
• competent professional advice;
• engineering or technical advice where required;
• legal advice;
• regulatory guidance;
• manufacturer instructions;
• applicable Australian Standards where relevant; or
• compliance with applicable legislation, regulations, codes and other legal obligations.

The person or organisation responsible for a workplace remains responsible for understanding and complying with the duties and obligations applying to that workplace.

Nothing on this website represents that use of a particular process, document or approach will automatically satisfy legal or safety obligations.

Information relating to warehouse management systems, enterprise resource planning systems, electronic data interchange, software implementation, integrations or other technology is general information only.

Third-party systems, products and services may change without notice. Unless expressly stated otherwise, references to third-party products, platforms or companies do not indicate sponsorship, endorsement, partnership or affiliation.

WarehouseHQ is not responsible for changes made by third-party technology providers or for the availability, functionality, security or performance of third-party products or services.

Reasonable efforts are made to keep website content useful and current. However, business practices, technology, regulations, standards and other information may change.

To the extent permitted by law, no warranty is given that all website content will always be:

• complete;
• current;
• error-free;
• suitable for every purpose; or
• applicable to particular circumstances.

Website content may be modified, replaced or removed without notice.

Unless otherwise indicated, the website and its original content are owned by, or licensed to, Warehouse Headquarters Pty Ltd.

This may include:

• written content and service descriptions;
• page layouts and original design elements;
• graphics, photographs and imagery;
• illustrations and icons;
• logos and branding;
• documents, templates and diagrams;
• videos and other media; and
• other original material published on the website.

Website content may be protected by copyright, trade mark and other intellectual property laws. All rights are reserved except where expressly provided by these Terms or by law.

The website may be accessed and used for legitimate personal or business informational purposes.

Reasonable extracts may be printed or temporarily downloaded for internal reference, provided that users do not:

• remove copyright, trade mark or proprietary notices;
• represent website content as their own;
• substantially reproduce the website;
• commercially exploit the content; or
• use the content in a misleading or unlawful manner.

Unless prior written permission has been provided or the use is otherwise permitted by law, users must not:

• copy or reproduce substantial parts of the website;
• republish website content on another website or platform;
• sell, license, sublicense or commercially exploit the content;
• modify content and represent it as originating from WarehouseHQ;
• use WarehouseHQ branding in a manner suggesting endorsement, affiliation or partnership;
• remove copyright or proprietary notices; or
• use the intellectual property of Warehouse Headquarters Pty Ltd in a way that infringes its rights.

Nothing in these Terms limits rights available under applicable copyright law that cannot lawfully be excluded.

WarehouseHQ names, logos, visual branding and other identifiers used on this website may be trade marks, business identifiers or other intellectual property belonging to Warehouse Headquarters Pty Ltd or used with permission.

Branding must not be used in a manner that falsely suggests association, endorsement, sponsorship or approval.

Anyone submitting an enquiry or other information through the website is responsible for ensuring that the information is lawful and does not infringe another person's rights.

The website must not be used to submit:

• unlawful, defamatory, fraudulent or misleading material;
• malicious software or harmful code;
• material infringing another person's intellectual property or confidentiality rights;
• information the sender is not authorised to disclose; or
• material intended to interfere with the website or related systems.

Submission of an enquiry does not oblige WarehouseHQ to accept an engagement or provide services.

Personal information submitted through the website is handled in accordance with the Privacy Policy and applicable law.

Care should be taken when sending commercially sensitive or confidential information through general website forms or ordinary email.

Unless confidentiality obligations have otherwise been agreed, submission of information through the website does not by itself create a contractual confidentiality obligation beyond obligations that may otherwise apply under law.

Appropriate arrangements should be made before highly sensitive or confidential information is exchanged for an engagement.

Reasonable steps are taken to maintain the website, but uninterrupted or error-free access is not guaranteed.

The website may occasionally be unavailable due to:

• maintenance;
• hosting or network outages;
• technical problems;
• cybersecurity events;
• third-party service failures; or
• circumstances outside reasonable control.

To the extent permitted by law, WarehouseHQ is not responsible for loss arising solely from temporary website unavailability.

The website must not be used to:

• engage in unlawful activity;
• attempt to gain unauthorised access to systems or information;
• interfere with website functionality or security;
• introduce malware, viruses or harmful code;
• conduct automated scraping or extraction that materially burdens the website or infringes applicable rights;
• impersonate another person or organisation;
• collect information about other users unlawfully;
• circumvent security or access controls; or
• use the website in a manner reasonably likely to damage WarehouseHQ or another person.

Access may be restricted or blocked where reasonably necessary to protect the website, systems, rights or other users.

The website may contain links to third-party websites or references to third-party products, services or organisations.

Links and references are provided for convenience or information and do not necessarily constitute endorsement, approval, sponsorship or affiliation.

WarehouseHQ does not control third-party websites and is not responsible for their content, availability, security, privacy practices or terms.

Nothing in these Terms excludes, restricts or modifies any guarantee, right, remedy or other protection under the Australian Consumer Law or other applicable law that cannot lawfully be excluded, restricted or modified.

Subject to those non-excludable rights, and to the maximum extent permitted by law, Warehouse Headquarters Pty Ltd is not liable for loss or damage arising from:

• reliance on general website information without obtaining advice appropriate to the relevant circumstances;
• interruption or unavailability of the website;
• third-party websites, products or services;
• unauthorised interference with website communications or systems outside reasonable control; or
• use of the website contrary to these Terms.

Nothing in this section is intended to exclude liability that cannot lawfully be excluded.

Certain rights and guarantees may apply under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, and other applicable legislation.

These Terms do not exclude, restrict or modify those rights or guarantees where doing so would be unlawful.

Any limitation or exclusion in these Terms is intended to operate only to the maximum extent permitted by law.

These Terms govern use of the website and are not the complete contractual terms on which consulting or professional services are provided.

Separate engagement terms may address matters including:

• scope and deliverables;
• fees and payment;
• expenses;
• client responsibilities;
• timing and changes in scope;
• confidentiality;
• intellectual property;
• reliance on information supplied by the client;
• third-party services;
• limitations of liability;
• insurance;
• termination; and
• dispute resolution.

Clients should refer to the documents governing their particular engagement.

Personal information is handled in accordance with the WarehouseHQ Privacy Policy and applicable law.

View the Privacy Policy

These Terms may be updated from time to time to reflect changes to the website, business activities or applicable requirements.

The current version will be published on this website with the date it was last updated.

If any provision of these Terms is invalid, unlawful or unenforceable, it will be read down to the extent necessary where possible.

If it cannot be read down, it will be severed and the remaining provisions will continue to operate.

These Terms are governed by the laws applicable in Victoria, Australia.

Users submit to the jurisdiction of the courts of Victoria and courts entitled to hear appeals from those courts, subject to any rights under applicable law that cannot lawfully be excluded or altered by agreement.

Questions regarding this website or these Terms may be directed to Warehouse Headquarters Pty Ltd using the contact details or contact form available on this website.